Everything you need to know about transferring Bitcoin or other cryptocurrencies between Exodus and Crypto.com.
Need a crypto wallet that gives you full control of your assets? You can download Exodus here.
In this article:
What is Crypto.com?
Crypto.com is a centralized exchange and platform founded in 2016. It allows users to buy, sell, and trade assets such as Bitcoin, Ethereum, and many others.
You can hold crypto in Crypto.com or transfer it to Exodus for full control of your assets. To learn more about Exodus as a self-custody wallet, visit: What makes Exodus a self-custody wallet?
Crypto.com is a third-party platform that is not affiliated with Exodus. As such, Exodus cannot guarantee the performance of its products/services or that the steps shown and the information provided will always be accurate.
How do I receive crypto in Exodus from Crypto.com?
Mobile
In the Crypto.com app, sign in to your account. a) Tap Accounts, then tap Crypto.
Tap Transfer.
Tap Withdraw.
Tap External Wallet.
If this is the first time you're sending to an address, you'll need to tap Add and follow the steps in your app to whitelist your Exodus address. For more on this, visit Crypto.com's website: Address whitelisting
To find the Exodus address that you want to whitelist, open Exodus and copy the address for the asset you're sending from Crypto.com to Exodus. For more information, visit the guide: How do I receive Bitcoin and other crypto in Exodus?When you view the address for your asset, check which network it uses. If the asset is available on multiple networks, you'll need to select which network to use.
Select the whitelisted address for the asset you want to send.
a) Enter the amount you want to send in either your local fiat currency or crypto, and if you want, you can b) add an optional note. To continue, c) tap Withdraw.
a) Review your transaction details, then b) tap Confirm.
Depending on your settings, you'll need to enter your Crypto.com passcode and complete SMS and 2FA verification to finalize the transaction.
Desktop
In the Crypto.com app, sign in to your account. a) click Accounts, then b) click on the three dots next to the asset you want to withdraw, and c) click Withdraw.
If this is the first time you're sending to an address, you'll need to whitelist the address. Click Add New.
To find the Exodus address that you want to whitelist, open Exodus and copy the address for the asset you're sending from Crypto.com to Exodus. For more information, visit the guide: How do I receive Bitcoin and other crypto in Exodus?
When you view the address for your asset, check which network it uses. If the asset is available on multiple networks, you'll need to select which network to use.
a) Select the network, b) enter the address, and c) give the address a name. c) Click Continue and follow the steps to whitelist the address.
After whitelisting, select the address for the asset you want to send.
a) Enter the amount you want to send in either your local fiat currency or crypto, and if you want, you can b) add an optional note. To continue, c) click Withdraw.
a) Review your transaction details, then b) click Confirm.
Depending on your settings, you'll need to enter your Crypto.com passcode and complete SMS and 2FA verification to finalize the transaction.
How do I send crypto to Crypto.com from Exodus?
Mobile app
In the Crypto.com app, sign in to your account, and a) on the home menu, b) tap Deposit.
Tap Crypto.
Search for the asset you want to send from Exodus to Crypto.com and tap on it.
Select the network.
Make sure the network you select in Crypto.com matches the network of the asset you're sending from Exodus. Selecting the wrong network can result in loss of funds: Which network should I choose?
From here, you can either a) use the QR code or b) tap on the clipboard icon to copy your address. You can use these to receive crypto in Crypto.com.
In Exodus, if you see an error when using the Crypto.com address, verify that you've entered the address correctly and that the correct network is selected. To learn more, visit: Why do I get an error when entering an address?
Now that you have your Crypto.com deposit address, follow our sending guide to send your funds from Exodus to Crypto.com: How do I send crypto out of Exodus?
Desktop
Go to the Crypto.com website, sign in to your account, and click Deposit.
Search for the asset you want to send from Exodus to Crypto.com and click on the asset.
Select the network.
Make sure the network you select in Crypto.com matches the network of the asset you're sending from Exodus. Selecting the wrong network can result in loss of funds: Which network should I choose?
From here, you can either a) use the QR code or b) click on the clipboard icon to copy your address. You can use these to receive crypto in Crypto.com.
In Exodus, if you see an error when using the Crypto.com address, verify that you've entered the address correctly and that the correct network is selected. To learn more, visit: Why do I get an error when entering an address?
Now that you have your Crypto.com deposit address, follow our sending guide to send your funds from Exodus to Crypto.com: How do I send crypto out of Exodus?
How can I tell which network my asset uses in Exodus?
Before sending assets between Crypto.com and Exodus, it’s important to confirm which network your asset uses in Exodus and which networks are available in Crypto.com.
Some assets exist on multiple networks, but Exodus and Crypto.com might not support all of them. If you send on a network that isn't supported, your funds may be lost or fail to appear.
To learn how to check which network your asset runs on, see the videos below, or for more information, visit: How can I tell which network my token uses?
Mobile
Desktop
Web3 Wallet
Which network should I choose?
When transferring crypto between Crypto.com and Exodus, you need to select the same network on both platforms.
In most cases, this means choosing the network by selecting the asset's main blockchain (e.g., Bitcoin or BTC).
If an asset supports multiple networks, choose one that’s supported by both Crypto.com and Exodus. To learn how to check an asset's network in Exodus, see the videos above, or visit: How can I tell which network my token uses?
If you're uncertain, feel free to email us at [email protected] or visit the messenger (purple chat icon in the bottom-right corner) to start a chat.
Is there a fee for transferring crypto between Crypto.com and Exodus?
All crypto transactions sent from one wallet to another will incur a network transaction fee.
For more on fees in Exodus, visit: Does Exodus have transaction fees to send or receive?
When sending from Crypto.com, you will be shown network fees before sending, on the confirmation screen.
How do I find my transaction ID from Crypto.com?
Transaction IDs are helpful to confirm transaction details or when you need to share transaction details with Exodus Support to help diagnose an issue.
To get your transaction ID from Crypto.com, contact Crypto.com Support through the in-app chat or at chat.crypto.com.